AccuTracking Installation Guide: Android Phones

1. Install AccuTracking on Android phones

2. Configure Cell Phone Software

3. Online Tracking

4. Monitoring phones from Google Earth

5. Monitoring phones from Microsoft MapPoint

6. Troubleshooting

1. Install the AccuTracking App

1.1). From your phone "Settings" > "Security", select the "Unknown Sources" check box.

1.2). Use your phone bar code reader to scan the following QR codes, or open the phone web browser and go to, then follow the screen to download and install the software.

2. Configure Cell Phone Software

2.1). Before configuring AccuTracking software, you need to first enable GPS on your phone: go to Settings > Security & Location and selecting Enable GPS Satelites.

2.2). Now start AccuTracking on the phone by touching the AccuTracking icon on the phone applicaiton screen. When running AccuTracking for the first time, the program will ask you to provide a Tracker ID. The tracker ID is obtained from the following steps:

2.3). Go to to register. Then login into your account, on "Manage Units" page, choose an easy to remember nick name for your phone, click "Generate Tracker ID" button. An ID will be generated for you.

2.4). Start AccuTracking on the phone, on the settings screen, move the cursor to Tracker ID field, enter the tracker ID just generated and press the Back key.

2.5). To access the main menu, on the AccuTracking screen, press the menu key on the phone, you will see a list of menu items. To quit AccuTracking, select "Exit".

2.6). (Only if your Android OS version > 7.0) The new Android version's "doze mode" which kills apps to save battery. You should add our app to battery optimization white list so the phone OS won't kill it in doze mode. Here's the instruction:

Your phone's menu might vary but it should be under something called "battery optimization".

2.7). Some basic operations:
- The "Hide" button will send the application to background while still running.
- "Settings" button will bring up the option screen to set the sending interval, Smart Sending preferences (see FAQ for more details).
- "Exit" will terminate the AccuTracking application.

3. Online Tracking

3.1). With the AccuTracking application running on your phone, go to an open air place and wait a few minutes until it says 'Latitude Longitude Speed Heading Altitude' and the status line shows "Sent" with a timestamp. Your position, speed and heading data has now been sent to the server and will be sent periodically.

If you see the error message on the screen reads "Cannot connect", you don't have the right data plan from your phone carrier. See the troubleshooting section below.

3.2). Log into and click "Tracking". You will see the locations and history of your phone.

4. (Optional) Monitor phones from Google Earth

Please see here for how to track your phone in Google Earth.

5. (Optional) Monitor phones from Microsoft MapPoint

If you already have Microsoft MapPoint software version 2004 or later installed, you can monitor the phone locations from Microsoft MapPoint on your PC. Please download the MapPoint Add-in from your "Account > Download" page and follow the AccuTracking MapPoint Add-in Help to install and use it.

6. Troubleshooting

Please see our knownledgebase page for troubleshooting.