GPS Tracking Service for Everyone
HomeServicesFeaturesDemoStarter KitPricingLoginFaqSupportForumsStoreAbout UsStore
Main Menu
Home
Open a Ticket
My Ticket History
Browse Knowledgebase

Login
 E-mail:
 Password:
Register | Forgot Password?

Knowledgebase
Search by keywords:


Contact Us
Please open a ticket or
Email: support@accutracking.com

Knowledgebase
Will it work in the car trunk, indoors, underground? What is cell tower fix?

Article ID: 000005
Rating: 4.7 / 5.0 (70 votes)
Views: 33069

It varies on vehicle make and models. It does work on many cars (in the trunk, under the hood) but you should always test with your vehicle. Use the locations in the picture at the bottom of this page as reference. Your car may vary.

Because the phone picks up GPS signals from the satellites like other satellite systems (DirectTV for instance), it won't be able to get GPS positions while being indoors, underground or in tunnels. However, when used in car/truck, you can put it inside the glove box, it should have no problem getting positions. Keep in mind, your phone GPS chipset needs to "see" the satellites to work.

In downtown areas with high-rises around, due to poor sky view and signal reflection on the buildings, you may not get a GPS fix or get it with big margin of errors.


Cell Tower Fix

Beginning v3.1, there is an option "Cell Tower Fix" in the phone software (Motorola iDEN i### series phones only. Not available on BlackBerry and Windows Mobile). When this option is enabled and the phone cannot get a GPS fix from the satellites (because the phone is indoors or has poor sky view), it will then report the location of the cell tower it uses. When you view the tracking data online, these "cell tower fix" records will appear as red text on tracking history page.

Note: The location reported by cell tower fix is the location of the cell tower, NOT the location of the phone. It can be miles away from the actual location of the phone. Don't rely on it for the actual position of the phone because it only tells you the cell tower the phone is using at that moment. The phone can alternatively use different towers from time to time even it is staying in one place.

How does it work with geofence and speed alerts

Cell tower locations are not considered as your phone locations and are ignored when comparing with your preset geofences. Otherwise, it would trigger false alarms of your geofences, because the difference between the locations of your phone and the cell tower.

There is no speed data associated with cell tower locations so cell tower locations  are ignored by speed alerts. 

How does it work in reports

Cell tower locations are not considered as your phone locations and are ignored in tracking reports.

Tips:

"Cell tower fix" option is recommended to be set unchecked unless you would like to know the rough area the phone resides (for instance, you want to know roughly which town the stolen car is in order to file a police report, when the car is hidden inside the garage hence not able to get a satellite GPS fix).

To change the "Cell tower fix" option on the phone, from the AccuTracking main screen, press "menu key" on the keypad, then select "Setup..." > "Cell tower fix".


Car installation considerations:

- The built-in battery can last about 8~12 hours for tracking. You might need hard-wire the phone to the car battery for longer operation. Our online store has the 12V Car Socket that can help with this.
- For covert purpose, you might want to mute the phone and forward all incoming calls.
- A water-proof case is a plus: for example a Ziploc bag.

Reference locations for car installation

reference locations


<< back

Rating
Did you find this article helpful?

Related Articles
How can I cancel, remove, delete, close my AccuTracking username/account?
Can the phone be tracked out of coverage area? How does the data cache work?
Can I prevent phone users from viewing the AccuTracking screen? What is "Pwd Protection"?
When AccuTracking is "suspended" on the phone, is it still tracking?
I see "Cannot connect" message on the phone screen. How do I check if my data plan is working?
How accurate is it?
What is "Auto Interval" setting?
How do I view or print subscription payment receipt?
I cannot see my phone location online. Only got the world map on the tracking page.
Will I be able to see the map on the phone itself?
Copyright © 2004-2007 AccuTracking, Inc. All Rights Reserved. Terms of Use - Privacy Policy