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Is my phone supported?

Article ID: 000003
Rating: 3.3 / 5.0 (252 votes)
Views: 154968

You might think a phone can use AccuTracking as long as it claims to have "GPS". This is not the case because some phones' GPS feature is only accessible by the carrier or under particular circumstances (for example, when dialing 911). AccuTracking can only work on phones with GPS that are accessible by third-party applications. In US, this pretty much limits it down to Motorola iDEN phones, RIM Blackberry phones, and Windows Mobile phones.


 Supported Phones:

Motorola iDEN Phones (by Boost Mobile, Sprint/Nextel): i265, i290, i296, i335, i355, i415, i425, i450, i455, i465, i560, i570, i576, i580, i605, i670, i680, i710, i730, i733, i736, i760, i776, i830, i833, i835, i836, i850, i855, i860, i870, i875, i880. Other recently released ixxx phones with GPS might also work. They are being added to this list after we test them or users confirm working.

Blackberry Phones with Built-in GPS: 7520, 7100i, 8110/8130 (Pearl), 8230(Pearl Flip), 8310/8330/8330m/8530/8900 (Curve), 8350i, 8800, 8820, 8830, 9000 (Bold), 9100/9105(Pearl 3G), 9300 (Curve 3G), 9500 (Storm), 9520 (Storm2), 9530 (Storm), 9550 (Storm2), 9630(Tour), 9650(Bold), 9700 (Bold), 9800 (Torch). Also possible on 7130e, 8703e. Blackberry Phones with Bluetooth GPS: AccuTracking also works on Blackberries with external Bluetooth GPS provided that the Blackberry phone firmware version is v4.2 or later

(Note: BlackBerry Pearl has 4 different models: 8100, 8110, 8120, 8130, of which only 8110 and 8130 have built-in GPS. BlackBerry Curve also has different models: 8300, 8310, 8320, 8330, 8830m, 8520, 8530, 8900, of which only 8310, 8330, 8830m, 8530, 8900 have built-in GPS. Other models need external Bluetooth GPS)

Windows Mobile Phones: HP hw6915, hw6925, hw6945, HTC Touch Pro, HTC Tilt 8925, HTC Mogul/XV6800/PPC6800/P4000/P6500, Moto Q9 series, BlackJack II (SGH-i617). Also possible on: HTC Touch, HTC 5800/Fusion/S720, Moto Q# seriers with built-in GPS, Palm Treo 700w/700wx, UTStarcom PPC-6700/XV-6700/HTC Apache.

Android Phones: All Android phones in the market (or almost all - cannot list all models due to numerous Android phones introduced but we haven't found one that's not compatible yet).


Supported Carriers:

It doesn't matter which carrier carries the above phones. Any carrier carrying the above phones should work (except Verizon. See below). The network (GSM, iDEN, CDMA...) doesn't matter either as long as they can provide the Internet data plan (GPRS, EDGE, EV-DO, UMTS, or HSPA...) for the phone. You'll need to get the data plan from your carrier for AccuTracking to transmit data over the Internet.

Carrier examples: Nextel (US/Mexico), Boost Mobile, AT&T/Cingular, Sprint, T-Mobile, Southern LINC, Telus MIKE (Canada).

To install the AccuTracking software on Canadian iDEN phones, you'll have to use a USB data cable and iDENJAL loader software. 

Verizon is known to block the GPS access requests from third party applications. Only their own and their partner's applications can access GPS. So even if Verizon carries the above phones, they might still not work. For details, please see article 1, article 2, article 3... [Latest update Dec 2008 - Good UNOFFICIAL news for Verizon users]: Verizon BB Storm unblocks GPS and works with AccuTracking; Verizon BB Curve 8330 and Pearl 8130 unblock GPS with BB OS 4.5.0.77 and up. Note this news is unofficial and not confirmed by Verizon so your phone may still have GPS blocked and won't work.

Some AT&T phones (for example BlackJack II) also have GPS disabled. To enable it, please download AT&T Navigator and activate it with a pin code. After that, GPS will be unlocked for third party applications like AccuTracking and Google Maps.

For other carriers that disable GPS by default, you can enable GPS by running their "supported" GPS program (For example, Telenav) first. After that, GPS will be unlocked for third party applications like AccuTracking.


Supported Countries:

If any of the above supported phones is carried by the phone company in your country and they provide data plan for the phone, AccuTracking should work. We have users from outside US: Canada, Mexico, Israel, Singapore, UK etc.


OK my phone is supported! Now what?!

Check the AccuTracking requirements, then follow the installation guide to install the AccuTracking software and start tracking. The first month tracking service is FREE.


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