Note: AccuTracking requires a data plan from your carrier (for example Nextel Data Service Pack). Check if your phone is compatible here. 1. Install AccuTracking on BlackBerry phones 2. Configure Cell Phone Software 4. Monitoring phones from Microsoft MapPoint 1. Install AccuTracking on BlackBerry phonesAccuTracking requires BlackBerry firmware v4.1 or later. 1.1). On your phone, open the phone web browser and go to http://mobile.accutracking.com/bb/index.html, then follow the screen to download and install the software. You'll have a choice of downloading the regular version or the covert version of the AccuTracking software. How to check your phone's firmware version: On BlackBerry, check your firmware by going to "Options" > "About". It should show "Wireless Handheld v4.1.xxx". If it's older than that, you need to update your firmware from your carrier. 2. Configure Cell Phone Software2.1). When running for the first time, the program will ask you to provide a Tracker ID. The tracker ID is obtained from the following steps: 2.2). Go to http://www.accutracking.com to register. Then login into your account, in "Manage Units" page, choose an easy to remember nick name for your phone, click "Generate Tracker ID" button. An ID will be generated for you. 2.3). Now back to your BlackBerry. Start AccuTracking on the phone, press the phone wheeler and select "Setup...". Move the cursor to tracker ID field, enter the tracker ID just generated and press the wheeler, choose "Save". You will get firewall alert messages on the screen warning that AccuTracking is trying to make network connections, you should choose "Allow all UDP connections" and "Allow all HTTP connections" on the screen. Otherwise, the online tracking won't work. 2.4). To access the main menu, on the AccuTracking screen, press scroll wheel on the phone, you will see a list of menu items. To quit AccuTracking, select "Exit". 2.5). Some basic operations: 3. Online Tracking3.1). With the AccuTracking application running on your phone, go to an open air place and wait a few minutes until it says 'Latitude Longitude Speed Heading Altitude' and the status line shows "Sent" with a timestamp. Your position, speed and heading data has now been sent to the server and will be sent periodically. If you see the error message on the screen reads "Cannot connect", you don't have the right data plan from your phone carrier. See the troubleshooting section below. 3.2). Log into http://www.accutracking.com and click "Tracking". You will see the locations and history of your phone. 4. Monitor phones from Microsoft MapPointAccuTracking enables you to monitor the phone locations from Microsoft MapPoint version 2004 or later on your PC. Please download the MapPoint Add-in from your "Account > Download" page and follow the AccuTracking MapPoint Add-in Help to install and use it. Please see our knownledgebase page for troubleshooting.
|